Global Travel Management continues its global 24/7 travel service partnership with Aero24
Global Travel Management
Aero24 has been a true partner to Global Travel Management for over 10 years. They completely understand the corporate travel market and have continued to enhance their offering. We would not hesitate to recommend Aero24 as a 24/7 global out of hours travel operation. Scott Pawley, Managing Director, Global Travel Management


Introduction

Scott Pawley, Managing Director, Global Travel Management Scott Pawley
Managing Director
Global Travel Management

Global Travel Management is a leading independent travel company in the UK. Established in 1997, their core objective is to provide the best business travel management service to both small and large companies alike. Global Travel Management pride themselves on delivering a professional and cost efficient solution using customer-focused technology and highly motivated travel executives.

The challenge

Global Travel Management review their external suppliers every three years to ensure partners continue to support the needs of their business. They demanded a market-leading travel provider to deliver emergency out of hours travel assistance that could consistently meet their stringent requirements in areas such as; agent experience, service excellence and the provision of management reports with no conflict of interest.

Aero24 solution

  • The consistent delivery of an excellent travel management service to support their in-house teams and operation.
  • A personalised and comprehensive account management programme to support their specific requirements focusing on service improvement, operational delivery and business reporting.
  • Continued development of its services to realise the benefits of new tools and support such as automated travel alerts and enhanced reporting.

Results

  • Global Travel Management remain impressed with the superior emergency travel service delivered by Aero24.
  • The positive business partnership is valued by both companies and Aero24 continue to enhance their services to meet and adapt to evolving business needs and objectives.
  • Clients of Global Travel Management recognise and appreciate the extensive range of travel services and assistance available to them out of hours.
  • Global Travel Management enjoy the benefits Aero24 offers in being part of The Collinson Group, a privately-owned global organisation with a rich history in product and marketing innovation.